Shipping Policy
Processing time
Orders are processed and dispatched the same business day whenever possible. Orders placed on weekends or holidays are dispatched the next business day.
Shipping area
We ship nationwide across Canada. All packages are discreetly packaged.
Shipping rates and delivery times
Shipping rates and available methods are calculated at checkout. Delivery times depend on the carrier and destination.
Tracking
A tracking number is sent by email once your order ships. You can also check your order status on our Order Tracking page.
Lost or damaged packages
If your package is lost or arrives damaged, contact us at support@peptylabs.com with your order number and photos, and we will work with you to resolve the issue.
