Frequently Asked Questions
Who can purchase from Pepty Labs?
Our products are sold strictly for laboratory and research purposes to adults aged 21 and over. They are not intended for human or animal consumption.
How is purity verified?
Every batch is third-party tested (HPLC and mass spectrometry). Certificates of Analysis are available on each product page and in our COA Library.
How fast do orders ship?
Orders are shipped from Canada with same-day fulfillment on business days. See our Shipping Policy for details.
Which payment methods do you accept?
Available payment methods are displayed at checkout, including Interac e-Transfer.
How do I store my products?
Lyophilized peptides should be kept in a cool, dry place away from light. Refer to the product page and COA for compound-specific information.
How can I track my order?
Use our Order Tracking page with your order number and billing email.
How do I contact you?
Email support@peptylabs.com or message us on WhatsApp at 873-552-2859. A team member replies within hours.
